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What is it?
Igloo is a hosted collaborative intranet and extranet solution for creating branded communities.
Who makes it?
22 Frederick Street, 6th Floor
Canada N2H 6M6
What does it do?
Igloo is a social collaboration suite. Features include:
- 7 core apps (blogs, calendars, files, forums, microblogs, tasks, wikis)
- Personal profiles and staff directories
- Activity streams and search (text + people)
- Spaces or sub-communities
- Social analytics and reporting
- Multiple authentication options (incl. LDAP / Active Directory)
Igloo is a pure hosted alternative for mid-size businesses (SMB) and large enterprises. Typical head-to-head evaluations would include:
- Microsoft SharePoint
Where can I get it?
Subscriptions and free trials for small groups can be acquired at http://www.igloosoftware.com.
When it is available?
Igloo is available now.
How much does it cost?
The basic service is available for free for up to 10 users. Igloo pricing runs $12 per user per month for an intranet and $3 per month for an extranet user (for customer or community engagement). Igloo offers volume pricing, providing discounts based on the number of users.
Where in the world is it available?
Igloo is available globally. It is primarily marketed to English speaking organizations. while supporting translations to Spanish, German, French, Italian, Russian, Japanese and Chinese.
Igloo is a collaboration cloud service. There is only one product, and it is pretty comprehensive as a collaborative intranet. Igloo is focused on document collaboration, including documents with life-cycles restricted to the intranet, like policies and procedures. A solid document viewer keeps content in context.
Igloo can be customer configured by subscribers, or with the help of the Igloo professional services team. Getting started doesn’t take much time at all.
Igloo sports a flat interface. That means it looks like an Apple OS X Yosemite application, with a hint of Windows 8. And that makes for ease of navigation.
Igloo’s designers take an app approach to implementation. Each app can be independently configured, but widgets bring everything together into a single panel, which itself is configurable.
With the built-in rating system, there is a strong investment in community recognized content. Tags, automatic archiving and version control, build-out knowledge management features.
Igloo was developed for a world where content is old almost as soon as it is published. The product accommodates that worldview through several features, like blogging from e-mail.
Microblogging includes fully formatted text, a feature the consumer tools would be advised to consider. Editors mimic word processor interfaces, so use shouldn’t be considered complicated for most users—and the web-savvy will have no issues with configuration which relies on a simple checkmark to turn features on-or-off.
Unfortunately, there doesn’t seem to be a way to move content between blogs, microblogs and wiki entries to facilitate the evolution of ideas, such as creating a post in a microblog and promoting it to a blog or document for further development.
Most disconcerting is the breadth of ways a message or post can originate, and how each resides within it own environment, integrating only through metadata at the user or topic level. Igloo’s design team really needs to review just how many ways people need to create messages, and consider consolidation and improved integration across the user experience.