The Myth of Water Cooler Innovation: Time to Reinvent Work A September 2021 New York Times article, When Chance Encounters at the Water Cooler Are Most Useful, documents the myth of the water cooler conversation as a driver of innovation. What is true about water cooler conversations is that they help establish new relationships or reinforce existing ones. These … [Read more...] about The Myth of Water Cooler Innovation: Time to Reinvent Work
Communities of Practice
The Fuze Adoption Playbook: Analysis & Recommendations
The Fuze Adoption Playbook: Analysis and Recommendations Analysis Fuze recently launched what it calls The Adoption Playbook. Their Adoption Playbook (found here) covers the creation of a five-phase approach to adoption. These phases include: Adoption game planInternal launch campaignEngagement planGo live supportOngoing nurture Fuze’s Adoption Playbook … [Read more...] about The Fuze Adoption Playbook: Analysis & Recommendations
August – Management by Design Tip of the Month: Design for Collaboration
I have been thinking a lot about collaboration lately. Writing whitepapers, facilitating scenario planning sessions and running workshops. We still have a lot to learn about working collaboratively. Working together just happens most of the time. We don't think about designing how we work, we just make the assumption that people know how to work together. That usually leads to … [Read more...] about August – Management by Design Tip of the Month: Design for Collaboration
Curation Not The Future of The Net, Unless You pay
I was just referred to Tom Foremski’s Silicon Valley Watcher post on Curation and the Human Web… which argues that curating the content of the web will be a big topic in 2011. I don’t think so, at least not as it is characterized in the post. Curation is like knowledge management. If there is no business model, there is no incentive for people to curate content. Small start-ups … [Read more...] about Curation Not The Future of The Net, Unless You pay
Encouraging Communities of Practice
I was just reading a report out from Deloitte’s Stan Garfield on Communities of Practice (original post from the Darwin Discovery Engine Blog no longer available. Find KM-related posts form Stan at Medium). Here are some thoughts on Stan’s 10 Principals. My comments are in grey. One - Communities should be independent of organizational structure. They should be based on the … [Read more...] about Encouraging Communities of Practice