Knowledge Management and Collaboration

Scenario Planning: How to Test Scenarios As an organization converges on a set of long-range scenarios, it typically wants to validate its scenarios. Since scenarios reflect logical speculations about the future, there is no right or wrong about them, but that does not mean that they cannot be validated for …

Knowledge and Expertise:  Mental work modes and switching mental gears Most knowledge work falls into three distinct modes: Knowledge synthesis Knowledge synthesis is usually a form of research characterized by reading, listening and watching with a goal in mind, a hypothesis that needs to be tested. We characterize this as downward …

Knowledge and Innovation: 21 Innovation Principles That Benefit from a KM Perspective Knowledge management often sounds like a controlling function, but it can also be a liberating one. Seeking knowledge, examining problems from different points of view and synthesizing content and context to create new, often unique possibilities requires an …

Education and museum knowledge management It seems counter-intuitive to advise learning organizations about how to implement learning, but universities, colleges and museums often find themselves locked into a matrix of intellectual intransigence hardened by politics, funding and bias. To avoid this, they need to actively adopt ideas from knowledge management …

Don’t Deploy IoT Without Knowledge Management The Internet of Things (ioT) empowers organizations to apply knowledge management (KM) in the physical world. IoT provides a platform for capturing and managing metadata about physical objects. IoT also requires knowledge management for its success. A good IoT implementation requires descriptions and management …

Why Strategy Needs Knowledge Management Strategy requires knowledge. Too often, strategy begins with a foray into an environmental scan—a knowledge project initiated to develop the context for the strategic dialog. Research projects at the start of a strategic planning process should put a red flag, as they suggest that the …

What is the Chief Knowledge Officer Job? At the highest level, Chief Knowledge Officer job, or CKO job, includes managing the processes, practices and technical specifications for the capture, retention and use/reuse of an organization’s knowledge. Many organizations infuse knowledge management into content creation and collaboration, distributing Chief Knowledge Officer …

I have been on two conference calls recently that included a Cisco Webex meeting and an audio call. Webex supports audio through their platform, but both of these calls chose not to use it. The social protocol violation: not stating in the invitation explicitly that participants would need to call-in …

Knowledge and Aging industrial infrastructure For most factories, plants and industrial facilities no artificial intelligences monitor the status of far-flung equipment, and what little data flows from the amalgam of aging equipment does so to individual devices. Some of the primary and secondary equipment in those facilities predate the Internet, …

Microsoft Teams SharePoint Front-End? Microsoft Team’s continues to evolve. Teams offers some good basic collaboration features, but one thing the product has not evolved into is a knowledge management front-end to SharePoint. It is true that Teams is built on SharePoint. While, Teams is a major advance over the simple Team Sites …