Knowledge Management and Collaboration

The Tens: Getting Work From Home Right The latest entry in the Serious Insights series “The Tens.”  This issue focuses on Getting Work From Home Right. Download the PDF Understand the work that needs to be done. With digitization and automation, many organizations have lost track of the work they …

Introduction Zoom. Teams. Facebook Messaging. GoToMeeting. We have all been spending time talking to other people through monitors, headsets, USB microphones, and shared screens. And everyone has learned what works and what doesn’t. This list assumes you should be on the call. If you have the option of not attending …

Collaboration in a Time of Quarantine Collaboration in a Time of Quarantine: Our new video webinar explores changes to collaboration since the COVID Quarantine began and provides advice to organizations on how to better use collaboration tools, and improve support for employees, partners, and customers as they work in the …

Knowledge Management And The Covid Quarantine: Acting as a learning organization remains critical during the Covid Quarantine. Knowledge Management is perhaps more important now than ever. Organizations have separated themselves from hundreds or thousands of employees, contractors and partners. Knowledge from those employees may be inaccessible depending on the agreements between …

Ten Reasons a Conference Call Is Better Than a Video Conference As people ramp up the number of video conference calls and sometimes fill their days with them, the realities of what is being called Zoom Fatigue is catching on. As much as face-2-face meetings provide some additional sensory information about …

Covid-19 Advisory: 14 Tips for Designing Your Work From Home Experience Tips for Designing Your Work From Home Experience: So far the Serious Insights advice related to working from home during the Covid-19 outbreak has been technology-centered.  People struggling with getting their basic tools to work, or agreements on what …

Covid-19 Collaboration Update: Collaboration Skyrockets As More Workers Work From Home and Microsoft Teams Hits 32-Million Users Covid-19 Collaboration Update: I asked Microsoft a week ago for some numbers on the uptake on teams. I received the following: How do you move tens of thousands of employees to remote work overnight? With …

Ten Covid-19 Remote Work Questions to make sure you and your employer are on the same virtual page Ten Covid-19 Remote Work Questions: As more people work remotely, they will quickly realize that their organization may not be as prepared as they think to have everyone working from home. Every person …

Rasmus quoted at TechTarget: 5 tips for HR: Employee communications during coronavirus outbreak “HR needs to own the practice of remote work,” said Daniel W. Rasmus, founder and principal analyst at Serious Insights, an industry analyst firm. “They need to facilitate the discussion about how people work, how measurements change, …

eWeek coverage here. Read the original post here.