Knowledge Management and Collaboration

Creating a Microsoft Teams Structure A Microsoft Teams structure allows organizations to create containers for work. Those work containers can be as arbitrary as an organization allows. Controlling the architecture of a Teams implementation falls to policy and practice rather than technology. Ahead of a Teams implementation, organizations should plan …

Ten Tips for Effective Microsoft Teams Deployment Microsoft Teams wraps SharePoint in a collaborative UI. In its most simple form, Teams offers file management, conversations, and communications, along with a framework for integrating other features related to the work being done in the Team. Teams represent the governing structure. Channels …

The New Vulcan Inc. Holodome at Seattle’s MoPOP Offers Trippy View Into Future of VR Most virtual reality (VR) and augmented reality (VR) experiences remain cumbersome. Although headsets have become lighter even as speed and resolution increases. But AR and VR participants still must don hardware for an experience. And …

Rasmus featured with KMWorld 2018 Presentation Highlight: AI Algorithms and the Black Box In his session at KMWorld 2018, titled “Rethinking KM for an Age of AI & IoT,” Serious Insights founder and principal analyst Daniel W. Rasmus explored the impact of AI and IoT on KM as machines get …

Is My Organization Ready for Knowledge Management? Is my organization ready for knowledge management? That may not seem like a common question, but it should be. Knowledge Management remains a critical investment for every organization. Understanding the value of intellectual property, nurturing innovations, capturing organizationally-specific expertise and leveraging data about …

KMWorld 2018: Knowledge Management in the Age of AI, IoT and XR On November 7, 2018, I gave a talk at KMWorld 2018 on knowledge management in the age of artificial intelligence, the Internet of Things (IoT) and XR (AR/VR/Mixed reality). This is a post based on that talk. It …

Scenario Planning: How to Test Scenarios As an organization converges on a set of long-range scenarios, it typically wants to validate its scenarios. Since scenarios reflect logical speculations about the future, there is no right or wrong about them, but that does not mean that they cannot be validated for …

Knowledge and Expertise:  Mental work modes and switching mental gears Most knowledge work falls into three distinct modes: Knowledge synthesis Knowledge synthesis is usually a form of research characterized by reading, listening and watching with a goal in mind, a hypothesis that needs to be tested. We characterize this as downward …

Knowledge and Innovation: 21 Innovation Principles That Benefit from a KM Perspective Knowledge management often sounds like a controlling function, but it can also be a liberating one. Seeking knowledge, examining problems from different points of view and synthesizing content and context to create new, often unique possibilities requires an …

Education and museum knowledge management It seems counter-intuitive to advise learning organizations about how to implement learning, but universities, colleges and museums often find themselves locked into a matrix of intellectual intransigence hardened by politics, funding and bias. To avoid this, they need to actively adopt ideas from knowledge management …