Serious Insights on AI
Dan has been writing about AI since 1986. He is the co-author of Understanding Artificial Intelligence (SAMS), and the author of Rethinking Smart Objects (Cambridge University Press). His latest book is titled Empower Business with Generative AI (Devoteam, Europe). He is also the former editor of PC AI. Dan’s work on AI has appeared widely in Byte, AI Expert, MacUser, Unix Review, Manufacturing Systems, IEEE Expert, and many other publications.
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An interview with Jared Knapp Most sales teams do not lose deals because they lack data; they lose them because they lack a system. In this interview, Jared Knapp, founder of Jared’s Leads and the L…
Organizations often fail to strategically manage AI, leading to disconnected plans and fragile deployments. Effective AI implementation requires design thinking to determine its role, risks, and neces…
An interview with Heather Holmes PR is supposed to help small brands get found, but what happens when the finder is an AI that returns a single synthesized recommendation instead of 10 blue links? I…
The Serious Insights State of AI 2026 May Update May 2026 did not overturn the core findings from the State of AI 2026 report. It reinforced them. The month made clear that AI has moved beyond model c…
AI-enabled attackers are exposing how slowly financial institutions still move, even after years of investment in controls, governance, and tooling. This Serious Insights interview with NewRocket fina…
Agentic AI cybersecurity is reshaping digital defense, turning security from human-driven tool use into a contest between autonomous systems that can perceive, plan, and act across complex environment…
An interview with Justin Corres We’ve been tracking the intersection of artificial intelligence and human expertise across industries, including libraries reimagining their futures and organizat…
Is Your Data AI-Ready? Probably Not, But Not for the Reasons You Think A recent CIO piece identifies seven familiar data readiness problems. The real list is longer, and the real problem is structural…
GoTo’s Pulse of Work 2026: AI Adoption Has Outrun Work Design GoTo’s The Pulse of Work in 2026 reinforces our 2026 State of AI findings: the first phase of enterprise AI adoption was tool diffusio…
An interview with Michael Privat Most enterprise AI conversations get stuck in one of two dead ends: agents are either failing spectacularly or about to automate everything. Michael Privat, Chief Data…
Beth Rudden, CEO & Chair of Bast.ai Beth Rudden, CEO and Chair of Bast.ai, offers a candid, technically grounded tour of what it really takes to make enterprise AI trustworthy, auditable, and econ…
An interview with Stuart McClure, CEO WethosAI In this Serious Insights interview, WethosAI CEO and co-founder Stuart McClure explores how AI-powered cognitive twins will transform meetings, decisions…
State of AI 2026 April Update: Power, Capital, and Governance This April 2026 update to the Serious Insights State of AI report tracks how frontier models, data center power constraints, capital conc…
AI Collaboration Is the Work: Extending Jaime Teevan’s Microsoft 365 Community Closing Keynote Jaime Teevan describes AI and the future of work as a socio-technical evolution, noting that “the tec…
AI and The Serendipity Economy: Measuring Value Beyond Productivity and Narrow Returns AI is not failing. It is behaving exactly like every other general‑purpose technology when it first collides wi…
Access Innovations Leaders on Semantic Enrichment and Why The Scholarly Publishing Model Is The Blueprint for AI Readiness And the days of XML Are Numbered The AI revolution is exposing a fundamental …
Aravind Parthasarathy, Client Partner for the Telecom and Technology sector at NewRocket, on why autonomous AI is an organizational problem Autonomous AI will not fail in the enterprise because o…
Pramin Pradeep, CEO of BotGauge AI on Shadow Code, Governance, and Control: A Serious Insights Interview AI coding assistants are transforming how software gets built, but they are also not so su…
About Vibe Coding: When Intent Becomes the Interface Strategic foresight consultant and technology analyst Daniel W. Rasmus has published a new feature article in Enterprise AI World examining vibe …
The Serious Insights State of AI 2026 March Update: The Capabilities, Infrastructure, and Deployment Gaps The AI market continues to evolve. While our 2026 State of AI report provides the strategic fo…
In this Serious Insights interview, I talk with Henry Young, the 18-year-old founder of Avari Research, about the real meaning of “AI slop,” what drives consumer backlash, and where brands…
LiquiDonate CTO Aisya Aziz is turning the mess of returns and excess inventory into a disciplined, donation‑first supply chain, proving that unsellable doesn’t have to mean unusable. Rec…
In this conversation, Handwrytten founder David Wachs explores how AI and automation can enhance, rather than erode, authentic customer relationships by scaling genuine human gestures, such as handwri…
Looki L1 Review: A Useful Memory Wearable That Still Needs to Learn How to Wear the Day The Looki L1 ships into a world still haunted by the wreckage of overpromised AI wearables. At $199, with a 32g …
Strategy is the Work of Leaders: Give Up Strategic Theater and Embrace the Reality that Strategy is the Work of Leaders An overview of my Strategy for the Win presentation from Computers in Libraries …
Finding Your Authentic AI Writing Voice Without Losing Your Soul Knowledge workers are having an identity crisis. And it’s no wonder why. Recent research from the University of Michigan found that…
In an era where shift-based industries like healthcare and retail still rely on outdated manual scheduling, Mohamed Yousuf, CEO of Smart Workforce AI, is redefining workforce intelligence by moving be…
Agoyu founder Bill Mulholland joins Serious Insights to explore how spatial AI is transforming the moving industry, from instant room scans and multi-mover quotes to a reverse marketplace that cuts co…
From Content to Knowledge Infrastructure: Why Your 2026 Strategy Needs an Authority Architecture We have crossed a threshold. For the better part of two decades, “Content is King” served as the ra…
The State of AI 2026 February Update: Autonomy, Regulation, Synthetic Data and Security The AI market moves fast. Most of the findings in our 2026 State of AI report remain valid; however, some events…
The interview with Sean Iannuzzi reinforces the shift I’m seeing in the AI market from abstract promises of “AI transformation” to the gritty, operational realities of deploying intelligent …
Melissa Loble, Chief Academic Officer at Instructure The conversation with Instructure’s Chief Academic Officer, Melissa Loble, raises urgent questions about what it really means to be “ready” i…
Two Visions for Navigating AI’s Adolescence: Altman and Amodei on the Rite of Passage Ahead In the span of a single week in early 2026, we received two remarkably different articulations of wher…
Intelligence Too Cheap to Meter: Sam Altman’s Vision for the AI-Powered Future Sam Altman’s recent town hall with AI builders offered more than just product updates and roadmap hints—it …
It was a pleasure to correspond with June Zhu, the visionary CEO of ChargerGoGo, to discuss the evolving landscape of mobile charging and the launch of their ambitious new platform, GoGoSpark. As urba…
OpenAI’s ‘Education for Countries’ Proposes to Build the New AI Learning Stack for National Education Systems OpenAI’s “Education for Countries” announcement marks an inflection point …
David “Prz” Przygoda, CEO of OmniSpeech recently reached out to share his insights on identifying AI-generated voices, now available in the OmniSpeech AI-Detect plug-in for Zoom. I asked D…
Robin Guignard-Perret on his Learning Journey to Create Video Editor Tellers.ai: A Serious Insights Interview from CES 2026 In a market where AI-driven creativity tools proliferate, Robin Guignard-Per…
Nexios.ai is right: by 2026, AI agents will evolve from simple chatbots into critical enterprise infrastructure. We analyze why organizations must shift from running pilots to managing coordinated age…
Claude Cowork: Anthropic Didn’t Just Ship a New Feature. It Shipped a New Narrative The reaction to Claude’s new Cowork feature in public markets says as much about investor psychology as it d…
Daniel W. Rasmus: 2026 CES PreGame Panel (Video) Dan was invited by the Virtual Events Group (VEG) to participate in the 2026 CES PreGame Panel. I cover AI to look forward to at the upcoming CES 2026 …
The Agentic Operating System: How the Next 3-5 Years May Spell the Death of Windows, macOS, Linux and Chrome as Anything More than Legacy Interfaces I recently posted a Microsoft-centric view of my an…
AI Trends 2026: Likely AI Conditions That Will Make AI in 2026 Feel Different I don’t like the idea of trends (see Stephen Jay Gould on Trends and Progress: The Problem With Trends), but that do…
Plaud NotePin Review: An Excellent Wearable Capsule that Transforms Sound Into Meaning I carried the Plaud NotePin through my day at the Henry Stewart Semantic Data Conference, eventualy creating a pe…
Anant Kale, CEO and Co-Founder of AppZen on AI and Fraud in the Back Office: A Serious Insights Interview Generative AI has shifted from novelty to infrastructure, and as it evolves, it is rewriting t…
Nashay Naeve on Career, Global Manufacturing and AI: A Serious Insights Interview I recently had the opportunity to interview Nashay Naeve, President of the Engineered Plastic Components Business Unit…
“The Future of AI Isn’t What You Think” from Foxit Featuring Daniel W. Rasmus I had an opportunity to chat with Charles Verhey, Group Manager, Digital Media Production & Web Content …
This article examines why documents are only fragments of knowledge, how generative AI exposes brittle content, and why access alone never guarantees understanding. It argues for context-rich knowledg…
Rafsan Bhuiyan interview: AI in The Trades. Serious Insights Analysis If AI is to succeed in reshaping work, it will reshape all kinds of work. I recently had the opportunity to interview Rafsan Bhuiy…
Enterprise AI Insights from the Field: Success Factors and Waiting for ROI I had the pleasure of listening to leaders discuss their firsthand experiences with AI deployments and how organizations are …
The MIT NANDA Report Challenge: AI’s ROI Problems Call for a Revisit of Solow’s Productivity Paradox, The Serendipity Economy, and Finding Value Beyond Productivity Technological revolutions rarel…
APQC Communities of Practice Survey Findings Reveal Design and Strategy Gaps Organizations Must Close to Make CoPs Effective and Relevant Surveys, even when well-crafted, reveal only what respondents …
Mind Mapping and AI: From Personal Insight Capture to Strategic Empowerment Since the late 1990s, mind mapping has been a digital proxy for representing Tony Buzan’s freewheeling paper-based map…
Microsoft 2025 Work Trend Index: Context and History When I wrote Listening to the Future for Microsoft, I argued that any credible strategy must rest on stories that diverge, collide, and contradict…
How Agents Can Go Wrong As organizations embrace the democratization of AI, they often overlook the messy realities lurking just beyond the pilot projects and training sessions. Giving end users the t…
A Practical AI Knowledge Governance Framework Before knowledge management can meaningfully shape the AI conversation, we need to return to the fundamentals. We throw around the term “knowledge” to…
AI doesn’t just save time—it often reshuffles it. This post explores six core ways AI adds unexpected workload through oversight, integration headaches, data prep, and more.…
Back to Basics: What is Knowledge Management? As we move deeper into the era of artificial intelligence, it is important to not just tie knowledge management to the development of AI, but to resist kn…
The Tens: KM and Enterprise AI―10 Actions KM Leaders Should Take to Ensure More Robust Enterprise AI As a follow-up to my post, Knowledge Management and AI: Revisiting the Need to Apply KM Practices…
At APQC’s 2025 KM Conference, I challenged attendees to stop treating AI like magic and start managing it like knowledge. From opaque guardrails to missing metadata, AI systems are increasingly embe…
AI Agent Taxonomy: How should we classify AI Agents? Agents, agentification, agentic AI—and the one I prefer, the agentverse—bundle disparate ideas in an attempt to simplify but often obscure deta…
“…obviously AI has become a hot thing now, and it’s widespread in its presence, and everyone’s fascinated.” And although the current run of AI only started 2 years ago, he sees it as…
I haven’t written about DeepSeek R1 because I’ve spent most of my time commenting on it via podcasts and phone calls. I’ve been asked, “Why now?” The answer to that is Ap…
CES 2025 seemed a little flat. As I forecasted last year, AI would be everywhere, but it would become increasingly difficult to demonstrate as physical objects incorporating AI don’t look that d…
2025 AI Forecast: Serious Insights on AI and the Future of Work Executive Summary: 2025 Industry Analysis on AI Integration and Impacts Key Trends and Challenges in AI Evolution The 2025 workplace wil…
AI and Prediction: What the College Football Playoffs Tell Us About the Limits of AI and Data Alabama missing out on the College Football Playoff (CFP) is a big deal in the college football world. M…
A Framework for Enterprise AI Success Generative AI is changing the way organizations build software and interact with technology. While Generative AI has the potential to revolutionize businesses, it…
A few years ago, I wrote a white paper for Cisco on the post-PC world. We haven’t arrived there yet. The personal computer market continues to evolve. Artificial intelligence is on the cusp of d…
Top 10 Gen AI Success Factors Deploying generative AI in business is more than a technical exercise; it’s a strategic imperative that requires thoughtful planning and execution. To ensure a succ…
The Rise of GenAI and LLMs by Daniel W. Rasmus Now up at Enterprise AI World The Rise of GenAI and LLMs, provides a historical deep dive into how we reached the current era of Generative AI. It re…
Filmmakers often perpetuate the myth of a “single copy” of crucial data in science fiction, overlooking the reality of pervasive cloud storage and automatic backups that define our digital age. In Al…
Discovering AI Guardrails: Not All ChatBots Defend Ethics with the Same Veracity I ran an experiment recently that some public chatbots are more repressed than others. I prompted them with a realistic…