LiquiDonate CTO Aisya Aziz is turning the mess of returns and excess inventory into a disciplined, donation‑first supply chain, proving that unsellable doesn’t have to mean unusable. Recognized by TIME as a 2025 Best Invention, her API‑first architecture, item‑level data model, and human‑centered leadership are helping major retailers route millions of products to … [Read more...] about LiquiDonate’s CTO Aisya Aziz on Fixing “Unsellable” Inventory With Data and APIs: A Serious Insights Interview
AI
David Wachs on using AI to Enhance Customer Communication: A Serious Insights Interview
In this conversation, Handwrytten founder David Wachs explores how AI and automation can enhance, rather than erode, authentic customer relationships by scaling genuine human gestures, such as handwritten notes. He explains where generative AI belongs in customer communication, how brands should rethink the obsession with ROI when it comes to appreciation, and why tangible, … [Read more...] about David Wachs on using AI to Enhance Customer Communication: A Serious Insights Interview
Looki L1 Review: A Useful Memory Wearable That Still Needs to Learn How to Wear the Day
Looki L1 Review: A Useful Memory Wearable That Still Needs to Learn How to Wear the Day The Looki L1 ships into a world still haunted by the wreckage of overpromised AI wearables. At $199, with a 32g body, a 12MP camera, three microphones, Bluetooth 5.0, dual-band Wi-Fi, IP67 protection, and 32GB of onboard storage, it at least begins from a rational place: small enough to … [Read more...] about Looki L1 Review: A Useful Memory Wearable That Still Needs to Learn How to Wear the Day
Agentic AI Cybersecurity: How Agentic AI Expands the Cyber Threat Surface
Agentic AI Cybersecurity: How Agentic AI Expands the Cyber Threat Surface Agentic AI is turning cybersecurity from a contest between people with tools into a contest between systems with objectives. The shift is not just about more powerful models; it is about software that can perceive, plan, and act across networks with a degree of independence. Those same properties that … [Read more...] about Agentic AI Cybersecurity: How Agentic AI Expands the Cyber Threat Surface
Strategy is the Work of Leaders: Give Up Strategic Planning Theater and Embrace the Reality that Strategy is the Work of Leaders
Strategy is the Work of Leaders: Give Up Strategic Theater and Embrace the Reality that Strategy is the Work of Leaders An overview of my Strategy for the Win presentation from Computers in Libraries 2026. Strategy is not a document, a retreat, or a five-year artifact that gets dusted off when governance requires a refresh. Strategy is a living story about how an … [Read more...] about Strategy is the Work of Leaders: Give Up Strategic Planning Theater and Embrace the Reality that Strategy is the Work of Leaders