"Leaders need scenario planning to survive" Now Available at Chief Learning Officer Leadership training has long promised that capable leaders can navigate change with the right mix of strategy, communication and operational discipline. My new CLO article argues that promise is no longer sufficient. When once-stable assumptions about institutions, climate, trust, supply … [Read more...] about “Leaders need scenario planning to survive” Now Available at Chief Learning Officer
AI
Michael Menna on Protecting Public Knowledge and Why Digital Rights for Libraries Matter to Everyone: A Serious Insights Interview
Michael Menna on Protecting Public Knowledge and Why Digital Rights for Libraries Matter to Everyone: A Serious Insights Interview Today, with endless internet access and fast AI growth, a quiet problem is growing in how we store information. In the past, libraries bought physical books, newspapers, and objects. They kept them safe for everyone, forever. The move from … [Read more...] about Michael Menna on Protecting Public Knowledge and Why Digital Rights for Libraries Matter to Everyone: A Serious Insights Interview
“Orchestrating Agentic AI Systems and Workflows That Humans Can Trust” Now Available at Enterprise AI World
About Orchestrating Agentic AI Systems and Workflows That Humans Can Trust Agentic AI demos make autonomy look easy. Production systems tell a different story. In my new Enterprise AI World article, “Orchestrating Agentic AI Systems and Workflows That Humans Can Trust,” I argue that orchestration must become part of the enterprise operating model, not merely a mechanism for … [Read more...] about “Orchestrating Agentic AI Systems and Workflows That Humans Can Trust” Now Available at Enterprise AI World
Care Robots Created Jobs in Japanese Nursing Homes—But Not Necessarily Better Ones
Care Robots Created Jobs in Japanese Nursing Homes—But Not Necessarily Better Ones The automation story usually arrives with a pink slip attached. A machine enters the workplace. A person leaves. That is not what researchers found in Japanese nursing homes. In a study published on August 6, 2026, researchers from Stanford, the University of Tokyo, and Notre Dame … [Read more...] about Care Robots Created Jobs in Japanese Nursing Homes—But Not Necessarily Better Ones
AppZen’s Anant Kale Follow-up on AI in the Back Office: A Serious Insights Conversation
AppZen's Anant Kale Follow-up on AI in the Back Office: A Serious Insights Conversation Fraud detection is a revealing area for measuring how quickly financial AI is maturing. In our December 2025 conversation, AppZen co-founder and CEO Anant Kale described an AI-versus-AI contest in which synthetic receipts and altered documents are pitted against systems trained to … [Read more...] about AppZen’s Anant Kale Follow-up on AI in the Back Office: A Serious Insights Conversation