My book, Management by Design, offers readers a methodology that creates purposeful engagement in the design of work experiences. Too often, we just let work happen to us, as managers and employees. In the daily rush to accomplish and fulfill, to satisfy and delight, we rarely take the time to consider why we do the things we do in the way we do them. A lack of context can be … [Read more...] about How to Design Conflict Out of Your Organization
Human Resources
New Fast Company Blog Post: Redefining Diversity For The New Global Workforce
Our views of diversity in America are changing, but they aren’t keeping up with the global reality that now faces American companies. Traditionally, diversity-focused on the integration of people from racial, gender, physical ability, and religious perspectives inside of large corporations motivated by political or operational imperative, or social good. The idea was to … [Read more...] about New Fast Company Blog Post: Redefining Diversity For The New Global Workforce
What is Emotional Infrastructure?
What is Emotional Infrastructure? Historically, organizations were either small, tight-knit communities or they were larger amalgams of communities more or less designed to achieve an organization's goals. Although organizations may be divided into functions or lines of business, the association of employment and brand offered common ground. Even in the most dysfunctional … [Read more...] about What is Emotional Infrastructure?
Visual Notes from my stop on the Podio World Tour
All rights reserved by Team Podio http://www.flickr.com/photos/podio/5944906748/lightbox/ … [Read more...] about Visual Notes from my stop on the Podio World Tour
Organization Next Workshop Follow-up. The Nikita Persona. #e2conf #organizationnext
Nikita Freelance Planet It's the buzz, it's the buzz it's the buzz. That's Nikita's job. To figure out the buzz. As the Director of Conversational Analytics Nikita needs to tell her clients what their people are talking about. She works for a number of companies, but insists on the same title everywhere. It's in the contract. Nakita gestures at her computer and says, … [Read more...] about Organization Next Workshop Follow-up. The Nikita Persona. #e2conf #organizationnext
