Putting Knowledge in Writing: Modern KM and AI Can Elevate How Documents Transmit Knowledge Capturing what an organization knows has never been as simple as writing it down. Yet the fantasy persists: that knowledge can be bottled, labeled, indexed, and made universally discoverable. Portals. Wikis. Shared drives. Enterprise search. Content stacks that promise intelligence, … [Read more...] about Putting Knowledge in Writing: Modern KM and AI Can Elevate How Documents Transmit Knowledge
Collaboration
Mind Mapping and AI: From Personal Insight Capture to Strategic Empowerment
Mind Mapping and AI: From Personal Insight Capture to Strategic Empowerment Since the late 1990s, mind mapping has been a digital proxy for representing Tony Buzan's freewheeling paper-based maps, giving them enhanced features, first for editing and then for all manner of activities from financial control or project planning. At Serious Insights, we’ve consistently argued … [Read more...] about Mind Mapping and AI: From Personal Insight Capture to Strategic Empowerment
Why Back-to-Office Policies Won’t Help Big Tech Sell AI: The Remote Work Contradiction
Why Back-to-Office Policies Won't Help Big Tech Sell AI All images were generated by the author's prompts on Meta.ai. There is a growing tension between Big Tech's pre-pandemic promotion of remote work and its current back-to-office efforts. The shift in workplace dynamics and management strategies forces buyers to question the tech industry's credibility. This reversal … [Read more...] about Why Back-to-Office Policies Won’t Help Big Tech Sell AI: The Remote Work Contradiction
How AI Will Change Collaboration
How AI Will Change Collaboration Cover Photo by Google DeepMind on Pexels.com [Note: How AI Will Change Collaboration is an early version of a report that will be published following interviews with collaboration vendors and AI companies.] Collaboration remains an essentially human task. Generative AI challenges notions of human-centricity. As I re-examined my 2024 … [Read more...] about How AI Will Change Collaboration
AI and Knowledge Management: How AI Will Transform the Capture, Curation and Retrieval of Knowledge
AI and Knowledge Management: How KM Will Change As a complement to my long reflection on KMWorld 2023, I offer this more practical set of insights on specific ways KM will likely evolve with AI integrated into KM solutions, used to analyze data and prepare it for learning, and offer complementary structures for knowledge representation. This is an initial pass at the most … [Read more...] about AI and Knowledge Management: How AI Will Transform the Capture, Curation and Retrieval of Knowledge