Knowledge Management and AI: Revisiting the Need to Apply KM Practices and Technology to Enterprise AI Success (coverage image by OpenAI from a prompt written by the author) The APQC’s 2025 Process and Knowledge Management Conference At APQC’s 2025 Process and Knowledge Management Conference, the future wasn’t just a theme—the future asked hard questions. APQC went all … [Read more...] about Knowledge Management and AI: Revisiting the Need to Apply KM Practices and Technology to Enterprise AI Success
Knowledge Management
7 Reasons AI Needs Knowledge Management
7 Reasons AI Needs Knowledge Management Cover image by DALLE-3 using a summary of this article as a prompt. Much of the discussion about generative AI and the future of work focuses on the potential for AI to displace workers. Often vague references suggest that AI will create new jobs as did all the automation of the past. Like previous mechanical and digital automation, … [Read more...] about 7 Reasons AI Needs Knowledge Management
AI and Knowledge Management: How AI Will Transform the Capture, Curation and Retrieval of Knowledge
AI and Knowledge Management: How KM Will Change As a complement to my long reflection on KMWorld 2023, I offer this more practical set of insights on specific ways KM will likely evolve with AI integrated into KM solutions, used to analyze data and prepare it for learning, and offer complementary structures for knowledge representation. This is an initial pass at the most … [Read more...] about AI and Knowledge Management: How AI Will Transform the Capture, Curation and Retrieval of Knowledge
Reflections on KMWorld 2023: How Will AI Change Knowledge Management?
Reflections on KMWorld 2023: How Will AI Change Knowledge Management? Many at the November KMWorld 2023 Conference in Washington DC projected disappointment in what the knowledge management (KM) discipline has promised, and what it has actually been able to deliver. Much of this dismay over KM’s shortfalls circled around the need to change behavior. Several speakers … [Read more...] about Reflections on KMWorld 2023: How Will AI Change Knowledge Management?
Fake News and Sloppy Editing: Scientific American and InStyle Offer Examples of Speed Triumphing Over Quality
Fake News and Sloppy Editing: Scientific American and InStyle Offer Examples of Speed Triumphing Over Quality. There are plenty of instances of opinion or misinformation parading as fact. Sloppy editing doesn't help defend against fake news. Yesterday (August 15, 2023), when reading my news stream on Apple News, I found two disheartening mistakes. The first was from the … [Read more...] about Fake News and Sloppy Editing: Scientific American and InStyle Offer Examples of Speed Triumphing Over Quality