How to Design a Meeting Infographic This infographic captures the basic principles of meeting design based on the Management by Design methodology. It derives from the consideration of balance and purpose, and the use of technology considered ahead of its use. For more details read about the DOs here and DON'Ts here. You can find meeting preparation advice … [Read more...] about How to Design a Meeting Infographic
Archives for August 2012
How to Design A Meeting: Meeting Preparation
Rethinking Meeting Preparation We all run meetings like we know what we're doing. We have been to so many meetings we just know how to run them. What we really know is how to model and perpetuate the poor habits and practices of our mentors and coaches, managers, and colleagues. In the era of collaboration software, our meetings need to be redesigned so they are driven … [Read more...] about How to Design A Meeting: Meeting Preparation
Ten Ways to Keep Customers Close
Ten Ways to Keep Customers Close In a turbulent economy, it is just as important, perhaps more so, to keep current customers close, as it is to fill the pipeline with new customers. The loss of a current customer translates into an immediate reduction of current and future revenue, and the need to invest in acquiring a replacement customer of equal or greater value. Better to … [Read more...] about Ten Ways to Keep Customers Close
How Clinging To Core Competencies Is Breaking Your Organization’s Heart
Since Gary Hamel and CK Prahalad put forth the idea of “core competencies” in a 1990 Harvard Business Review article, “The Core Competence of the Corporation,” organizations have taken this insight as permission to outsource various parts of their business operations. With “core competencies” organizations became machines with core functions that made the machine work, and … [Read more...] about How Clinging To Core Competencies Is Breaking Your Organization’s Heart
How to Design Conflict Out of Your Organization
My book, Management by Design, offers readers a methodology that creates purposeful engagement in the design of work experiences. Too often, we just let work happen to us, as managers and employees. In the daily rush to accomplish and fulfill, to satisfy and delight, we rarely take the time to consider why we do the things we do in the way we do them. A lack of context can be … [Read more...] about How to Design Conflict Out of Your Organization