The collaboration market 2020: Collaboration vendors have touted the value of remote work for decades. It wasn’t until the 2020 COVID pandemic that their ideas of distributed work were deeply tested. And for the most part, collaboration delivered on its promises. The adoption of concepts often unveils new fractures under stress. Collaboration technology proved no different. … [Read more...] about The Collaboration Market 2020: Innovation and Momentum During Lockdown
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The WBA Wireless Global Congress: Synthesis and Summary
This summer the WBA Wireless Global Congress was held virtually. I attended each session. The following post synthesizes some key ideas from the sessions. It is not exhaustive. A full list of presentations and a link to downloads is provided at the end of this post for those who want to explore sessions or ideas in more depth. WBA Wireless Global Congress: An … [Read more...] about The WBA Wireless Global Congress: Synthesis and Summary
The Fuze Adoption Playbook: Analysis & Recommendations
The Fuze Adoption Playbook: Analysis and Recommendations Analysis Fuze recently launched what it calls The Adoption Playbook. Their Adoption Playbook (found here) covers the creation of a five-phase approach to adoption. These phases include: Adoption game planInternal launch campaignEngagement planGo live supportOngoing nurture Fuze’s Adoption Playbook … [Read more...] about The Fuze Adoption Playbook: Analysis & Recommendations