Knowledge Management and AI: Revisiting the Need to Apply KM Practices and Technology to Enterprise AI Success (coverage image by OpenAI from a prompt written by the author) The APQC’s 2025 Process and Knowledge Management Conference At APQC’s 2025 Process and Knowledge Management Conference, the future wasn’t just a theme—the future asked hard questions. APQC went all … [Read more...] about Knowledge Management and AI: Revisiting the Need to Apply KM Practices and Technology to Enterprise AI Success
AI
AI Agent Taxonomy: Struggling with AI Agent Classification? Explore The Serious Insight’s Focused Take on Agents.
AI Agent Taxonomy: How should we classify AI Agents? Agents, agentification, agentic AI—and the one I prefer, the agentverse—bundle disparate ideas in an attempt to simplify but often obscure detail to the point that the term loses meaning. I developed this AI agent taxonomy to offer clarity, with caveats about overlap and conceptual conflation meant to reflect the … [Read more...] about AI Agent Taxonomy: Struggling with AI Agent Classification? Explore The Serious Insight’s Focused Take on Agents.
Read Dan’s Stan Garfield Interview at KMWorld: KM in an AI World
"...obviously AI has become a hot thing now, and it’s widespread in its presence, and everyone’s fascinated.” And although the current run of AI only started 2 years ago, he sees it as “overexposed” but thinks, “We’re underprepared for the practical use cases." from KM 101 in the Era of AI: An Interview With Stan Garfield Read the entire interview at KMWorld. For … [Read more...] about Read Dan’s Stan Garfield Interview at KMWorld: KM in an AI World
DeepSeek R1: The Real Worry Behind R1 and Other Tools
I haven't written about DeepSeek R1 because I've spent most of my time commenting on it via podcasts and phone calls. I've been asked, "Why now?" The answer to that is Apple downloads. Had DeepSeek not piqued a viral curiosity streak, the newly minted foundations of the AI establishment would not have shaken so quickly. I was not surprised by the event but disappointed in the … [Read more...] about DeepSeek R1: The Real Worry Behind R1 and Other Tools
Serious Insights on CES 2025: The Best Future of Work Tech―AI is Everywhere But it’s Not Always Easy to See
CES 2025 seemed a little flat. As I forecasted last year, AI would be everywhere, but it would become increasingly difficult to demonstrate as physical objects incorporating AI don't look that different from those not using AI. Generative AI did find its way to the show floor in the form of virtual and physical talking heads along with education demonstrations, it was dwarfed … [Read more...] about Serious Insights on CES 2025: The Best Future of Work Tech―AI is Everywhere But it’s Not Always Easy to See