AI

In this Serious Insights interview, I talk with Henry Young, the 18-year-old founder of Avari Research, about the real meaning of "AI slop," what drives consumer backlash, and where brands are drawing the line between efficiency and laziness in their AI-generated content. Top 3 Takeaways The Henry Young Interview “AI slop” is a catchy bucket of ideas. How do you … [Read more...] about Henry Young, Founder & CEO of Avari Research on AI Slop and the Future of Marketing: A Serious Insights Interview

LiquiDonate CTO Aisya Aziz is turning the mess of returns and excess inventory into a disciplined, donation‑first supply chain, proving that unsellable doesn’t have to mean unusable. Recognized by TIME as a 2025 Best Invention, her API‑first architecture, item‑level data model, and human‑centered leadership are helping major retailers route millions of products to … [Read more...] about LiquiDonate’s CTO Aisya Aziz on Fixing “Unsellable” Inventory With Data and APIs: A Serious Insights Interview

In this conversation, Handwrytten founder David Wachs explores how AI and automation can enhance, rather than erode, authentic customer relationships by scaling genuine human gestures, such as handwritten notes. He explains where generative AI belongs in customer communication, how brands should rethink the obsession with ROI when it comes to appreciation, and why tangible, … [Read more...] about David Wachs on using AI to Enhance Customer Communication: A Serious Insights Interview