Category: Management by Design

The Universal Post: Why It’s Time to Embrace a New Collaboration Model

We spend a lot of time designing customer experiences, but precious little creating engaging, useful, or productive work environments. There is no better example of this than the dysfunctional approach most organizations take to collaboration. Despite the proliferation of “collaboration tools” many organizations routinely run on e-mail rather than the more sophisticated tools at their.

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Management by Design Tip of the Month: Design for Retail

Walk into any retailer and to some extent, you walk back in time. For most, the retail work environment hasn’t progressed much over the last century. Retail itself has come a long way with technology infusion in ambiance (lighting and music), sizing kiosks and RFID tags. But for those working in retail, not so many.

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How are my books, Listening to the Future and Management by Design, Related?

A little history of Listening to the Future and Management by Design and how they are related. Listening to the Future isn’t so much a book idea as it was a repository for a number of ideas I was already working on at Microsoft.  Scenarios lie at the core of Listening to the Future, the.

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5 Reasons Best Practices Suck

Best practices are like vampires that can suck an organization of productivity, drain its creativity, and bleed its initiative. I’ve helped IT departments from automobile manufacturing companies merge. I’ve also helped banks and Internet companies merge. In all cases, I watched people who were, weeks before, like many other of their species, seeking best practices,.

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Automation and Productivity: When Automation Doesn’t Make Us Productive

Automation and Productivity: When Automation Doesn’t Make Us Productive I recently bought some light bulbs from Lowe’s. I realized when I got to the car that although the halogen bulbs looked the same, the pins were slightly off. I went back in, found the right bulbs and asked to exchange them. Same price, different SKEW..

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Management Maxims From Kim Kardashian, Communications Genius

Kim Kardashian knows how to stay on message, to amplify that message through partners, and to make everything look beautiful. Here are 10 lessons from her communications juggernaut that managers should adopt to make their initiatives succeed. Read my full blog post at Fast Company leaders: http://www.fastcompany.com/1778432/management-maxims-from-kim-kardashian-communications-genius    Post promoted at Fast Company on iPad.

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How to Avoid Negative Impacts of Social Media At Work

CIO just published an article titled: 4 Ways Social Media Improves Work Productivity (and 3 Ways it Doesn’t) which includes the following positive items: Find information faster Improved professional networks Stress relief Improved teamwork I buy all of those. At their core is the key objective to use the available tools to improve work outcomes..

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