Privacy and Collaboration Privacy and collaboration: The pandemic created opportunities for collaboration developers to invest more than they have, perhaps since their infancy as start-ups, perhaps more than ever. Acquisitions, some very large ones like SalesForce buying Slack, and Cisco buying IMImobile continue. Most of the investment focuses on creating better, more integrated, and more.
Read moreOn February 4, 2021 ServiceNow held an analyst webinar focusing on their new ServiceNow Vaccine Management Solutions. The drivers At the world attempts to roll-out vaccinations in an orderly way, many organizations face daunting issues related to communications and coordination. The goal is to deploy more than 15 Billion doses (up to 2 for each.
Read moreBackground Microsoft launched the idea of a Mircrosoft productivity score to help organizations understand the work patterns of their employees, as well as their influence. They then retreated after receiving feedback about user privacy concerns, as well as the issues with identifying influence. Analysis The positioning and buy-in create perceived problems with data about employees.
Read moreWe are grateful to our readers who trust us to advise them on their strategies, operations, and how they work through collaboration and knowledge management. This list highlights the most read research of 2020. If you missed one of the posts, just click to read. What is the difference between Data, Information, Knowledge and Wisdom?.
Read moreSalesforce continues to add large names to its portfolio: Tableau, Mulesoft, and now Salesforce acquires Slack. Unlike previous acquisitions Slack reaches beyond data and infrastructure to general human interaction. Slack challenged legacy collaboration assumptions by eliminating much of the structure and governance of previous systems. Slack espouses a bottoms-up approach to defining teams and communications.
Read moreIn late October 2020, Slack dropped a report titled Navigating the Disruption of Work. The report centers on five key assertions: As with any assertive set of future-looking statements, context often gets missed when trying to create a position. Slack fails to recognize two essential elements still in play. First, we are too close to.
Read moreOrganizations and collaboration vendors need to embrace Quality of Service for Meetings. This three-tiered approach offers an innovative approach to measuring meeting success. Work that one does for others requires Quality of Service (QoS) metrics. As I have learned since writing Management by Design, most people don’t’ think about designing activities considered mundane or routine..
Read moreCisco Webex Return to Office: Cisco’s October 2020 announcements prepare their suite of Webex collaboration tools for a return to the office for some, and for more flexible access for others. For many, a return to the office still seems like a faraway dream, but some people will return to an office sooner than later..
Read moreFirst of all, if you do the DOs of meeting design, you can probably avoid most of the Don’ts. But sometimes people need a reminder about bad behavior influences design. The Management by Design methodology explores a number of ways to arrive at rules like this, by applying ideas like simplicity, equitability, forgiveness, flexibility. It.
Read moreIn our new report, The Collaboration Market 2020: Innovation and Momentum During Lockdown, Serious Insights pointed to the rapid developments in the collaboration market since the beginning of the pandemic and its work from home (WFH) fallout. This note looks at Google’s recent announcement of Google Workspace that further strengthens the argument that collaborative work.
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