This summer the WBA Wireless Global Congress was held virtually. I attended each session. The following post synthesizes some key ideas from the sessions. It is not exhaustive. A full list of presentations and a link to downloads is provided at the end of this post for those who want to explore sessions or ideas in more depth. WBA Wireless Global Congress: An … [Read more...] about The WBA Wireless Global Congress: Synthesis and Summary
Collaboration
The Fuze Adoption Playbook: Analysis & Recommendations
The Fuze Adoption Playbook: Analysis and Recommendations Analysis Fuze recently launched what it calls The Adoption Playbook. Their Adoption Playbook (found here) covers the creation of a five-phase approach to adoption. These phases include: Adoption game planInternal launch campaignEngagement planGo live supportOngoing nurture Fuze’s Adoption Playbook … [Read more...] about The Fuze Adoption Playbook: Analysis & Recommendations
How Do I Become a Knowledge Worker?
The idea of the knowledge worker stems from Peter Drucker’s 1950 and 60s work. The term was first used in his book, The Landmarks of Tomorrow where Drucker explored the characteristics of workers who apply theory and analytics to their work. The theory and analytical mindset would derive from formal training. In my work, I differentiate knowledge workers from information … [Read more...] about How Do I Become a Knowledge Worker?
The Tens: Getting Work From Home Right #WFH
The latest entry in the Serious Insights series "The Tens." This issue focuses on Getting Work From Home Right. Download the PDF Understand the work that needs to be done. With digitization and automation, many organizations have lost track of the work they do at the detail level. Many processes and procedures are assumed to be embedded in software. That may be true … [Read more...] about The Tens: Getting Work From Home Right #WFH
The Ultimate Guide to Video Conferencing Mastery
The Ultimate Guide to Video Conferencing Mastery Video Conferencing Mastery: Introduction Zoom. Teams. Facebook Messaging. GoToMeeting. We have all been spending time talking to other people through monitors, headsets, USB microphones, and shared screens. And everyone has learned what works and what doesn’t. This list assumes you should be on the call. If you have the … [Read more...] about The Ultimate Guide to Video Conferencing Mastery