From Content to Knowledge Infrastructure: Why Your 2026 Strategy Needs an Authority Architecture We have crossed a threshold. For the better part of two decades, “Content is King” served as the rallying cry for digital marketers. We built vast libraries of blogs, white papers, and landing pages designed to catch people's eyes or the crawler of a traditional search … [Read more...] about From Content to Knowledge Infrastructure: Why Your 2026 Strategy Needs an Authority Architecture
Knowledge Management
How a Taxonomy Becomes an Ontology in the Real World
How a Taxonomy Becomes an Ontology in the Real World Cynefin’s Dave Snowden was right to call on philosophy when he pushed back on my claim that a conference lanyard and badge formed a “living ontology.” Under classical definitions, what hangs around a participant’s neck at KMWorld looks more like a taxonomy: categories and labels, color codes and groupings. But knowledge … [Read more...] about How a Taxonomy Becomes an Ontology in the Real World
Putting Knowledge in Writing: Modern KM and AI Can Elevate How Documents Transmit Knowledge
Putting Knowledge in Writing: Modern KM and AI Can Elevate How Documents Transmit Knowledge Capturing what an organization knows has never been as simple as writing it down. Yet the fantasy persists: that knowledge can be bottled, labeled, indexed, and made universally discoverable. Portals. Wikis. Shared drives. Enterprise search. Content stacks that promise intelligence, … [Read more...] about Putting Knowledge in Writing: Modern KM and AI Can Elevate How Documents Transmit Knowledge
APQC Communities of Practice Survey Findings Reveal Design and Strategy Gaps Organizations Must Close to Make CoPs Effective and Relevant
APQC Communities of Practice Survey Findings Reveal Design and Strategy Gaps Organizations Must Close to Make CoPs Effective and Relevant Surveys, even when well-crafted, reveal only what respondents already believe to be true. They do not surface what participants don’t know, can’t imagine, or have yet to encounter. That means survey results should be treated as guideposts, … [Read more...] about APQC Communities of Practice Survey Findings Reveal Design and Strategy Gaps Organizations Must Close to Make CoPs Effective and Relevant
Mind Mapping and AI: From Personal Insight Capture to Strategic Empowerment
Mind Mapping and AI: From Personal Insight Capture to Strategic Empowerment Since the late 1990s, mind mapping has been a digital proxy for representing Tony Buzan's freewheeling paper-based maps, giving them enhanced features, first for editing and then for all manner of activities from financial control or project planning. At Serious Insights, we’ve consistently argued … [Read more...] about Mind Mapping and AI: From Personal Insight Capture to Strategic Empowerment