The Fuze Adoption Playbook: Analysis and Recommendations Analysis Fuze recently launched what it calls The Adoption Playbook. Their Adoption Playbook (found here) covers the creation of a five-phase approach to adoption. These phases include: Adoption game planInternal launch campaignEngagement planGo live supportOngoing nurture Fuze’s Adoption Playbook … [Read more...] about The Fuze Adoption Playbook: Analysis & Recommendations
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Jabra Speak 510 Review: The Perfect Personal Speakerphone
Jabra Speak 510 Review The Jabra Speak 510 has transformed a weekly ritual. Since the beginning of the pandemic lock-in, my family has connected every Saturday night with my sister-in-law and her family in Southern California for dinner. I use an Apple 12.9 inch iPad Pro mounted into an iKlip stand (a no longer shipping standalone version) as the base station. Until … [Read more...] about Jabra Speak 510 Review: The Perfect Personal Speakerphone
How Do I Become a Knowledge Worker?
The idea of the knowledge worker stems from Peter Drucker’s 1950s and 60s work. The term was first used in his book, The Landmarks of Tomorrow, where Drucker explored the characteristics of workers who apply theory and analytics to their work. The theory and analytical mindset would derive from formal training. In my work, I differentiate knowledge workers from information … [Read more...] about How Do I Become a Knowledge Worker?
The Tens: Getting Work From Home Right #WFH
The latest entry in the Serious Insights series "The Tens." Â This issue focuses on Getting Work From Home Right. Download the PDF Understand the work that needs to be done. With digitization and automation, many organizations have lost track of the work they do at the detail level. Many processes and procedures are assumed to be embedded in software. That may be true … [Read more...] about The Tens: Getting Work From Home Right #WFH
The Ultimate Guide to Video Conferencing Mastery
The Ultimate Guide to Video Conferencing Mastery Video Conferencing Mastery: Introduction Zoom. Teams. Facebook Messaging. GoToMeeting. We have all been spending time talking to other people through monitors, headsets, USB microphones, and shared screens. And everyone has learned what works and what doesn’t. This list assumes you should be on the call. If you have the … [Read more...] about The Ultimate Guide to Video Conferencing Mastery