Back to Basics: What is Knowledge Management? As we move deeper into the era of artificial intelligence, it is important to not just tie knowledge management to the development of AI, but to resist knowledge management principles to establish a foundation for where the conversations between AI teams and KM practitioners need to take place. This post offers an simple answer … [Read more...] about Back to Basics: What is Knowledge Management? 8 Critical Ideas and a Deep Dive on Culture
The Tens: KM and Enterprise AI―10 Actions KM Leaders Should Take to Ensure More Robust Enterprise AI
The Tens: KM and Enterprise AI―10 Actions KM Leaders Should Take to Ensure More Robust Enterprise AI As a follow-up to my post, Knowledge Management and AI: Revisiting the Need to Apply KM Practices and Technology to Enterprise AI Success, which covers the core points of my APQC 2025 talk, I thought it would be useful to create a list of actions knowledge managers should … [Read more...] about The Tens: KM and Enterprise AI―10 Actions KM Leaders Should Take to Ensure More Robust Enterprise AI
Knowledge Management and AI: Revisiting the Need to Apply KM Practices and Technology to Enterprise AI Success
Knowledge Management and AI: Revisiting the Need to Apply KM Practices and Technology to Enterprise AI Success (coverage image by OpenAI from a prompt written by the author) The APQC’s 2025 Process and Knowledge Management Conference At APQC’s 2025 Process and Knowledge Management Conference, the future wasn’t just a theme—the future asked hard questions. APQC went all … [Read more...] about Knowledge Management and AI: Revisiting the Need to Apply KM Practices and Technology to Enterprise AI Success
AI Agent Taxonomy: Struggling with AI Agent Classification? Explore The Serious Insight’s Focused Take on Agents.
AI Agent Taxonomy: How should we classify AI Agents? Agents, agentification, agentic AI—and the one I prefer, the agentverse—bundle disparate ideas in an attempt to simplify but often obscure detail to the point that the term loses meaning. I developed this AI agent taxonomy to offer clarity, with caveats about overlap and conceptual conflation meant to reflect the … [Read more...] about AI Agent Taxonomy: Struggling with AI Agent Classification? Explore The Serious Insight’s Focused Take on Agents.
lĕvoit LVAC-200 Cordless Vacuum: Smart Design Demonstrates Not All Technology Needs to be Smart
lĕvoit LVAC-200 Cordless Vacuum As a self-admitted vacuum nerd, I notice when a budget vacuum shows signs of real design intention—and the Lĕvoit LVAC-200 Cordless Vacuum is one of the rare ones that does. It’s not trying to be a Dyson clone. Instead, it solves problems users actually deal with. It stands up on its own—no wall mount required (though it does provide one for … [Read more...] about lĕvoit LVAC-200 Cordless Vacuum: Smart Design Demonstrates Not All Technology Needs to be Smart