Xfinity Customer Service Fail: How a Minor Playback Glitch Became a Customer Service Defining Moment I’m a long-time Xfinity customer. A recent customer service experience has transformed me from an ambivalent advocate for a service that essentially operates as a monopoly in my area into a reluctant customer (at best), who has been the target of fraudulent transactions, … [Read more...] about Xfinity Customer Service Fail: How a Minor Playback Glitch Became a Customer Service Defining Moment
Blogs
Hamlet and Headphones: How Headphones Got Inside Jeremy McCarter’s Head and Inspired Him to Reimagine Shakespeare
Hamlet and Headphones and: How Headphones Got Inside Jeremy McCarter's Head and Inspired Him to Reimagine Shakespeare I just returned from Comic-Con and explained to several vendors the mission of SeriousPop.Tech to explore interesting intersections between popular culture and technology. I recently listened to an episode of the Folger Shakespeare Library’s 'Shakespeare … [Read more...] about Hamlet and Headphones: How Headphones Got Inside Jeremy McCarter’s Head and Inspired Him to Reimagine Shakespeare
Hamlet, Shakespeare and Uncertainty. Crazed or Confused: What Leaders Can Learn About Uncertainty from ‘Hamlet’
Hamlet, Shakespeare and UncertaintyCrazed or Confused: What Leaders Can Learn About Uncertainty from ‘Hamlet.' There is a lot of uncertainty in the world at the end of Shakespeare’s reign as a poet and playwright. With the only ruler most had ever known dying, and a new, unknown monarch from Scotland invested, the future of England and English society was very much in … [Read more...] about Hamlet, Shakespeare and Uncertainty. Crazed or Confused: What Leaders Can Learn About Uncertainty from ‘Hamlet’
Countdown to San Diego Comic-Con 2025: The Meaning of “It Rhymes With Takei” Inspires Readers to Keep Fighting for Recognition, Inclusion and Justice
The Meaning of "It Rhymes With Takei” Inspires Readers to Keep Fighting for Recognition, Inclusion and Justice In our SeriousPop.Tech section, we track the convergence of popular culture and technology, those critical collisions that shape society and reframe the human narrative. George Takei is, undeniably, one of those intersections personified. And while It Rhymes With … [Read more...] about Countdown to San Diego Comic-Con 2025: The Meaning of “It Rhymes With Takei” Inspires Readers to Keep Fighting for Recognition, Inclusion and Justice
Lepro TB1 Smart Table Lamp Review: Bright RGB, AI Ambience & Music Sync
Lepro TB1 Table Lamp Review I didn’t expect a desk lamp to surprise me, but the Lepro TB1 table lamp did—mostly by not trying to be just a desk lamp. From the moment I plugged it in, this sculptural swirl of light made my workspace feel less like a place to grind and more like a space to create. Its triple-ring design doesn’t just look futuristic—it actively … [Read more...] about Lepro TB1 Smart Table Lamp Review: Bright RGB, AI Ambience & Music Sync