The first thing all reporters, and eventually lawyers, ask, is: "Who knew what when?" In the case of emergency response or disaster recovery, there should be no doubt, because the organization, in this case, Georgia Emergency Management Agency (GEMA), should publish codified procedures that leave no doubt about what to do in a number of potential situations. These procedures … [Read more...] about Knowledge Management Failures Get Georgia’s Government Stuck in the Snow
Knowledge Management
It’s Time to STOP Talking About Company Culture
It's Time to STOP Talking About Company Culture From my November 2013 Newsletter: Over the last month, I keynoted the Chief Learning Officer Symposium and KMWorld. At both conferences, many speakers talked about the need to evolve, shift or otherwise change company culture. In some cases, the shift was to support collaboration, in others knowledge sharing, and in still … [Read more...] about It’s Time to STOP Talking About Company Culture
Dan Addresses World Cultural Forum on Knowledge, The Environment and Civilization
Dan Addresses World Cultural Forum on Knowledge, The Environment and Civilization On May 18th-19th May, 2013, Dan presented to the World Cultural Forum (TCF) in Hangzhou, China. Here is the abstract of the talk: As we seek to create an international consensus to improve the ecological state of the planet, we must map concepts and reconcile definitions to share … [Read more...] about Dan Addresses World Cultural Forum on Knowledge, The Environment and Civilization
Which is more important: Execution or Strategy?
A recent Strategy + Business article posed just this question: Strategy or Execution: Which Is More Important? I believe the answer is both. Execution without strategy is aimless. Strategy without execution is meaningless. It is that simple. Think about a strategy to enter a new retail area, say move a US retail brand into the UK. The strategy, at the first level, is … [Read more...] about Which is more important: Execution or Strategy?
A New Model for Categorizing Collaboration Technology
The traditional categorization of collaboration software no longer reflects the way people actually work. As we text over phones in the same room, or chat via instant messaging in the same meeting, the very idea of same time, same place or different time, different place seems archaic. Those categories reflect a good intellectual view of a technology in its infancy; they … [Read more...] about A New Model for Categorizing Collaboration Technology