Notes toward a collaboration experience methodology. Even with the wealth of collaboration tools available, and the pandemic-forced need to use them every day, most organizations do not understand their collaborative work. Some may participate in vendor-specific surveys when implementing a tool, but those often concentrate on limited workflows that would favor the vendor’s … [Read more...] about Notes Toward A Collaboration Experience Methodology
Collaboration
The Collaboration Market 2020: Innovation and Momentum During Lockdown
The collaboration market 2020: Collaboration vendors have touted the value of remote work for decades. It wasn’t until the 2020 COVID pandemic that their ideas of distributed work were deeply tested. And for the most part, collaboration delivered on its promises. The adoption of concepts often unveils new fractures under stress. Collaboration technology proved no different. … [Read more...] about The Collaboration Market 2020: Innovation and Momentum During Lockdown
The WBA Wireless Global Congress: Synthesis and Summary
This summer the WBA Wireless Global Congress was held virtually. I attended each session. The following post synthesizes some key ideas from the sessions. It is not exhaustive. A full list of presentations and a link to downloads is provided at the end of this post for those who want to explore sessions or ideas in more depth. WBA Wireless Global Congress: An … [Read more...] about The WBA Wireless Global Congress: Synthesis and Summary
The Fuze Adoption Playbook: Analysis & Recommendations
The Fuze Adoption Playbook: Analysis and Recommendations Analysis Fuze recently launched what it calls The Adoption Playbook. Their Adoption Playbook (found here) covers the creation of a five-phase approach to adoption. These phases include: Adoption game planInternal launch campaignEngagement planGo live supportOngoing nurture Fuze’s Adoption Playbook … [Read more...] about The Fuze Adoption Playbook: Analysis & Recommendations
How Do I Become a Knowledge Worker?
The idea of the knowledge worker stems from Peter Drucker’s 1950 and 60s work. The term was first used in his book, The Landmarks of Tomorrow where Drucker explored the characteristics of workers who apply theory and analytics to their work. The theory and analytical mindset would derive from formal training. In my work, I differentiate knowledge workers from information … [Read more...] about How Do I Become a Knowledge Worker?