The Tens: KM and Enterprise AI―10 Actions KM Leaders Should Take to Ensure More Robust Enterprise AI As a follow-up to my post, Knowledge Management and AI: Revisiting the Need to Apply KM Practices and Technology to Enterprise AI Success, which covers the core points of my APQC 2025 talk, I thought it would be useful to create a list of actions knowledge managers should … [Read more...] about The Tens: KM and Enterprise AI―10 Actions KM Leaders Should Take to Ensure More Robust Enterprise AI
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Knowledge Management and AI: Revisiting the Need to Apply KM Practices and Technology to Enterprise AI Success
Knowledge Management and AI: Revisiting the Need to Apply KM Practices and Technology to Enterprise AI Success (coverage image by OpenAI from a prompt written by the author) The APQC’s 2025 Process and Knowledge Management Conference At APQC’s 2025 Process and Knowledge Management Conference, the future wasn’t just a theme—the future asked hard questions. APQC went all … [Read more...] about Knowledge Management and AI: Revisiting the Need to Apply KM Practices and Technology to Enterprise AI Success
The Tens: Top 10 Gen AI Success Factors
Top 10 Gen AI Success Factors Deploying generative AI in business is more than a technical exercise; it's a strategic imperative that requires thoughtful planning and execution. To ensure a successful implementation, companies must focus on several critical factors that bridge technology with business outcomes. From defining clear objectives to fostering a culture of … [Read more...] about The Tens: Top 10 Gen AI Success Factors
Scenario Planning Misconceptions: The Top 10 Misunderstandings About Scenario Planning
Scenario Planning Misconceptions: The Top 10 Misunderstandings About Scenario Planning Cover photo: DALL-E3 via Microsoft Edge Scenario planning isn't about predicting the future; it's about embracing the uncertainty that defines it. Too often, people misconstrue scenario planning as an exercise in clairvoyance, expecting it to reveal the precise contours of tomorrow. … [Read more...] about Scenario Planning Misconceptions: The Top 10 Misunderstandings About Scenario Planning
The Tens: 10 Lessons from Chopped. What Business Leaders Can Learn from Watching the Food Network Show “Chopped”
The Tens: 10 Lessons from Chopped. What Business Leaders Can Learn from Watching the Food Network Show Chopped I was watching Food Network's Ted Allen on cousin broadcast program, The Kitchen, and I realized that as they bantered about Chopped, their lessons were not just for chefs. A business is a complex basket of unknown challenges every day. Applying winning techniques … [Read more...] about The Tens: 10 Lessons from Chopped. What Business Leaders Can Learn from Watching the Food Network Show “Chopped”