Sleep and Work The Economist reported a few years ago that sleep deprivation is a very poor way to form memories (The Big Sleep). I find it interesting how we continue to do things that self-reinforce the negatives of our technology. Because we can be connected to the Net all the time, from phone to tablet to game console, we are starting to mimic its behavior, rather than … [Read more...] about Sleep and Work: Improve Performance at Work by Getting Some Sleep
Management
New Fast Company Blog Post: Redefining Diversity For The New Global Workforce
Our views of diversity in America are changing, but they aren’t keeping up with the global reality that now faces American companies. Traditionally, diversity-focused on the integration of people from racial, gender, physical ability, and religious perspectives inside of large corporations motivated by political or operational imperative, or social good. The idea was to … [Read more...] about New Fast Company Blog Post: Redefining Diversity For The New Global Workforce
How Scenarios Build Better Teams
How Scenarios Build Better Teams Scenario planning is designed to help organizations think strategically through the uncertainties they face. In a strategic context, scenarios are usually developed and used by senior executive teams and boards of directors. They can also be powerful tools at lower levels in the organization to help people think more strategically about the … [Read more...] about How Scenarios Build Better Teams
For Good Customer Service Use All Channels, Speak with One Voice
For Good Customer Service Use All Channels, Speak with One Voice This weekend I experienced intermittent outages from my Comcast Internet Service (now Xfinity). In a moment of IP lucidity, I was able to connect to the Comcast website and login. I was promptly informed that the Internet, phones an television were all experiencing issues in my area. They knew of the problem and … [Read more...] about For Good Customer Service Use All Channels, Speak with One Voice
The Future of Higher Education Depends on Leadership
Photo by Armin Rimoldi on Pexels.com Read this insightful article from Maria Puzziferro, President of Rocky Mountain College of Art + Design (now at the University of St. Augustine). Higher education needs strong leaders that can deal with the complexity of today's education environment while delivering on student goals for work-related learning, inspiring faculty … [Read more...] about The Future of Higher Education Depends on Leadership