The traditional categorization of collaboration software no longer reflects the way people actually work. As we text over phones in the same room, or chat via instant messaging in the same meeting, the very idea of same time, same place or different time, different place seems archaic. Those categories reflect a good intellectual view of a technology in its infancy; they … [Read more...] about A New Model for Categorizing Collaboration Technology
Marketing
Why I Hate Web-based Slideshows
Why I Hate Web-based Slideshows. Web marketers, those associated with products and those responsible for bringing readers to journalistic websites, create slide shows for one primary reason: to get their statistics up for time spent on the website. Sure, some people may like to browse through a slide show, we have good, emotional human experiences related to slideshows. … [Read more...] about Why I Hate Web-based Slideshows
Ten Ways to Keep Customers Close
Ten Ways to Keep Customers Close In a turbulent economy, it is just as important, perhaps more so, to keep current customers close, as it is to fill the pipeline with new customers. The loss of a current customer translates into an immediate reduction of current and future revenue, and the need to invest in acquiring a replacement customer of equal or greater value. Better to … [Read more...] about Ten Ways to Keep Customers Close
August – Management by Design Tip of the Month: Design for Collaboration
I have been thinking a lot about collaboration lately. Writing whitepapers, facilitating scenario planning sessions and running workshops. We still have a lot to learn about working collaboratively. Working together just happens most of the time. We don't think about designing how we work, we just make the assumption that people know how to work together. That usually leads to … [Read more...] about August – Management by Design Tip of the Month: Design for Collaboration
Social Media in Higher Education
Executive Summary Social media in higher education is a technology in transition. Learners and educators both find social media an appealing way to supplement formal learning, but the evidence for its effectiveness in formal courses remains inconclusive. Surprisingly, it is educators, not learners, who are leading the charge to experiment with social media. Educators, nearly … [Read more...] about Social Media in Higher Education