Reflections on KMWorld 2023: How Will AI Change Knowledge Management? Many at the November KMWorld 2023 Conference in Washington DC projected disappointment in what the knowledge management (KM) discipline has promised, and what it has actually been able to deliver. Much of this dismay over KM’s shortfalls circled around the need to change behavior. Several speakers … [Read more...] about Reflections on KMWorld 2023: How Will AI Change Knowledge Management?
Collaboration
Jabra Speak2 75 Review: An Authentic Space Age Speakerphone
Jabra Speak2 75 Review Speakerphones have come a long way. They used to be tied to a conference room desk with multiple wires tightly bundled with nylon tie-wraps. A well-worn and stained laminated manual often sat nearby, or not. Early in the pandemic, Jabra sent me a Jabra Speak 55, which has been answering business calls and managing audio for 100s of remote family … [Read more...] about Jabra Speak2 75 Review: An Authentic Space Age Speakerphone
The Myth of Water Cooler Innovation: Time to Reinvent Work
The Myth of Water Cooler Innovation: Time to Reinvent Work A September 2021 New York Times article, When Chance Encounters at the Water Cooler Are Most Useful, documents the myth of the water cooler conversation as a driver of innovation. What is true about water cooler conversations is that they help establish new relationships or reinforce existing ones. These … [Read more...] about The Myth of Water Cooler Innovation: Time to Reinvent Work
HP to Acquire Poly: HP to Buy Collaboration Device Maker Poly in $3.3B Deal
HP to Acquire Poly HP plans to acquire device maker Poly for $3.3B. The acquisition of the enterprise headset, video and conference calling device business will complement HP’s February 2021 purchase of HyperX and its gaming gear. The deal should close this year. HP announced the plan to acquire Poly (NYSE: POLY) for $3.3 billion this week. Poly formed as a mashup of … [Read more...] about HP to Acquire Poly: HP to Buy Collaboration Device Maker Poly in $3.3B Deal
Returning to the Office: The Looming Coordination Problem With Collaboration Technology
Returning to the Office: The Looming Coordination Problem With Collaboration Technology As people return to the office, they may not return to their office—the office from before the pandemic, the one with the dead plant and the dated ketchup packets, the one with the flashing Ethernet light anxiously seeking a handshake for the last two years. When people return to the … [Read more...] about Returning to the Office: The Looming Coordination Problem With Collaboration Technology