Collaboration and knowledge management vendors have always suggested that software would one day allow people to work from anywhere at any time.
With the recent global disruption of traditional work and the forced movement of many people to work from home (#WFH), their vision has become a reality.
Unfortunately, not every organization was ready to get the most out of their remote workers. In many cases, organizations found their people were undertrained, that they had too many collaboration tools, and that issues so easily resolved with a quick meeting now require new approaches to resolution. And as people return to work, hybrid work creates new challenges and opportunities.
Serious Insights is here to help our clients master the art of hybrid work.
The Serious Insights team has been helping individuals and organizations make the most of collaboration for over 30 years. Leverage our knowledge to improve team productivity, to keep people engaged, and to reignite innovation.
Serious Insights has been on the leading edge of knowledge management since the 1990s. Daniel W. Rasmus analyzed the KM market at Forrester Research and managed KM initiatives at Hughes Aircraft. He served as the CKO of Forrester Research subsidiary The Giga Information Group and led thought leadership marketing for Microsoft’s Office business unit. He currently advises the Hivemind Network and not-for-profits on knowledge capture, retention, and sharing.
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We are grateful to our readers who trust us to advise them on their strategies, operations, and how they work through collaboration and knowledge management.…
