It’s the rare CIO who applies scenario planning to the business of IT. Yet, in a function driven by innovation and the uncertainties surrounding the application and implication of future technologies, not using scenarios is tantamount to management malpractice.
Scenarios can help IT organizations create more resilient plans, practice for business climate changes, and better drive innovation. IT often falsely believes that once a vision is set, a single narrative must dominate its future. But that belief leads to misalignment as the future unfolds contrary to the assumptions underlying the vision. IT leaders should acknowledge that they need to develop a way of sensing directional shifts early so that they’re not caught flat-footed by the next thing that will disrupt the foundations of their business or their infrastructure.
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