Introduction: design rules for device cases Device cases are made for three purposes: aesthetics, function and protection. Designers need to balance these elements in order to create cases that add value to an expensive investment, rather than detract from it. In many situations, device owners …
Join knowledge workers all over the world in learning how to make collaboration better. Over the last year, Serious Insights Principal Analyst Daniel W. Rasmus has worked with vendors and consumers of technology to understand why collaboration technology doesn’t provide the business value it should. …
In the Guliver blog on Economist.com (Check-in desks Time to check-out?), the writer suggest that airlines do away with airport check-in. We do it all on-line anyway, and who would miss the queues waiting for check-i anyway?. Well, for the most part, self-check-in is common, but …
Unlike sales-oriented CRM, Customer Relationship Management within IT focuses on relationships that help empower the business with technology, and if necessary, keep IT out of the way until the time is right Be a member of the customer’s team IT Customer Relationship Managers need to …
IT often drives change within organizations. This list of tens focuses on how IT can successfully implement new customer facing systems and infrastructure. Executive engagement Buy-in doesn’t cut it. If executives and organizational leaders don’t actively engage, drive and lead the new applications or infrastructure, …
From my November 2013 Newsletter: Over the last month I keynoted the Chief Learning Officer Symposium and KMWorld. At both conferences, many speakers talked about the need to evolve, shift or otherwise change company culture. In some cases the shift was to support collaboration, in …
A recent Strategy + Business article posed just this question: Strategy or Execution: Which Is More Important? I believe the answer is both. Execution without strategy is aimless. Strategy without execution is meaningless. It is that simple. Think about a strategy to enter a new …
Read the entire post: How to Design Conflict Out of Your Organization at mylinkage.com. How to Design Conflict Out of Your Organization by Daniel W. Rasmus By Kristin Schepici on September 25, 2012 My book, Management by Design, offers readers a methodology that creates purposeful …
Here is a follow-up to the Infographic How to Design a Meeting in a collaborative work environment. This installment focuses on what to do when planning and running a meeting in a collaborative work environment. Next time, the DON’Ts. Work with attendees to co-create …
It seems like this week is the week to argue with bloggers over at Harvard Business Review. May latest read was Cure Your Company’s Allergy to Change by Brad Power. I don’t think fear of change is a structural issue. It is a behavioral and …