Still Plugging Away at Virtual Reality Corporate Training
On January 8, 2018 Filament Games, posted a blog highlighting real uses of virtual reality in corporate training.
These virtual reality corporate training examples included:
Farmers Insurance use of VR for claims adjusters. It’s hard to appreciate a situation you’ve never seen before and it’s very expensive to create a large number of situations from broken windows and theft to accidents, natural disasters, and arson. With VR they can create a variety of virtual situations to increase the experience of the adjusters, who probably hope they never see some of the situations they find themselves in virtually. (more on Farmers and VR at Forbes).
Walmart brought VR to Black Friday to ensure its retail troops know how to deal with the frantic shopping masses. Decisions about how to handle various situations are evaluated by peers and supervisors. Long-term they are looking to VR as part of the continuous learning arsenal.
UPS now includes corporate training virtual reality in their month-long new employee program so drivers can practice the obstacles they will face on routes.
VR Corporate Training remains a good place for the technology to find a home. Simulations are either hard to create (like a fake Black Friday or various examples of theft, property damage, and other insurance situations), or already exist but are expensive (like a driving simulator). VR makes one possible and brings down the cost on the other.
Daniel W. Rasmus, Founder and Principal Analyst of Serious Insights, is an internationally recognized speaker on the future of work and education. He is the author of several books, including Listening to the Future and Management by Design.