Insights

Welcome to the Serendipity Economy Industrial age economics obscures economic activity that doesn’t fit neatly into its models of productivity and efficiency. In an ever more connected world, a new framework is required that accounts for the valued derived from seemingly random and unanticipated encounters and interactions. The Serendipity Economy …

What is the difference between Data, Information, Knowledge and Wisdom? Need help with your KM Strategy? Click here for the Serious Insights KM Services The debate over the relationship between data, information, knowledge and wisdom continues to evolve as new forms of representation emerge. My personal perspective runs contrary to …

Knowledge and Expertise:  Mental work modes and switching mental gears Most knowledge work falls into three distinct modes: Knowledge synthesis Knowledge synthesis is usually a form of research characterized by reading, listening and watching with a goal in mind, a hypothesis that needs to be tested. We characterize this as downward …

Knowledge and Innovation: 21 Innovation Principles That Benefit from a KM Perspective Knowledge management often sounds like a controlling function, but it can also be a liberating one. Seeking knowledge, examining problems from different points of view and synthesizing content and context to create new, often unique possibilities requires an …

Serious Insights Device Case Buyer’s Guide Overview How people use their cases varies widely.  People need device cases that work when traveling, running to the market, attending a concert, climbing a mountain, bicycling, taking pictures, listening to music, watching video or attending a gala fundraiser. That broad range of applications …

Education and museum knowledge management It seems counter-intuitive to advise learning organizations about how to implement learning, but universities, colleges and museums often find themselves locked into a matrix of intellectual intransigence hardened by politics, funding and bias. To avoid this, they need to actively adopt ideas from knowledge management …

Thought Leadership’s Golden Rules Thought leadership isn’t just for individuals. In the Serious Insights guide “Thought Leaderhip’s Golden Rules,” you will learn how to use thought leadership to shape people’s perception of a company, its products and its services. Firms large and small want to be thought leaders. Thought leadership …

Innovation: More Poetry than Science Practical lessons from 35 years of writing poetry to help individuals and teams deliver more innovative products, processes, and services. In a conversation with Phil McKinney, former HP Chief Innovation Officer and author of Beyond the Obvious: Killer Questions That Spark Game-Changing Innovation, we discussed innovation theory. McKinney said …

Best practices are like vampires: They can suck the life out of an organization, kill its productivity, drain its creativity, and bleed its initiative. If you seek perfection in perpetuity, your organization’s learning apparatus will become an animated corpse cursed through the ages to feed on its ancestors. Every organization …

Review and Interview: Mission Workshop Radian travel pack The Radian $585 Mission Workshop When I saw the press release pictures of the new Mission Workshop Radian travel pack I had to see it in-person. Mission designed the Radian with sleek and urban lines but claimed a ruggedness ready for treks …

Developing a Winning Thought Leadership Strategy What Is a Thought Leadership Strategy? How do you think about the future of your market? Does your organization include people who help shape your industry? What unique insights does your organization have about its market? What is your vision for the future of …

Don’t Deploy IoT Without Knowledge Management The Internet of Things (ioT) empowers organizations to apply knowledge management (KM) in the physical world. IoT provides a platform for capturing and managing metadata about physical objects. IoT also requires knowledge management for its success. A good IoT implementation requires descriptions and management …